“In an emergency, every second counts.”
“But in India, lives are often lost — not because of lack of doctors, but because critical medical history is locked in papers, panic, and broken systems.”
Doctor waiting, saying: “What medications? Any allergies?
”
2%
of patients
alert on arrival
~23%
have multi-morbidity
(two or more chronic
conditions)
REALWORLD
CHALLENGE
Family flipping through a thick medical file in panic.
~150,000+
road fatalities in
2022
27% OF PATIENTS
ARRIVE AT ER WITH MISSING/INCOMPLETE MEDICAL DATA.
DOCTORS LOSE UP TO
240 MINUTES
RETRIEVING INFO.
ONLY 10.8%
OF CARDIAC/STROKE PATIENTS IN INDIA REACH HOSPITAL
WITHIN 1 HOUR.
So... what exactly goes wrong?
PAIN POINTS IN TODAY’S EMERGENCY CARE
Doctors forced to re-test, wasting,golden minutes.
Delays:
Medication Risks:
Missing allergy info → hesitation or wrong dosage.
Paper files incomplete, PDFs on WhatsApp not accepted.
Fragmentation:
Stress:
Families under panic, doctors irritated, patients vulnerable.
WHY THIS MATTERS?
In India, millions face emergencies every year —
road accidents, heart attacks, strokes, surgical crises.
The difference between survival and loss is often just 5 minutes.
Yet, our system still depends on paper, panic, and guesswork.
INSPIRATION
“We needed to hear from the people who face this first-hand.”
Struggled with accessing medical records during my mothers medical emergency. I was regretting not keeping the documents carefully.
During a recent hospital visit for my sister’s medical condition, we encountered challenges in retrieving her previous medical records, including past test reports and treatment histories. This experience highlighted a significant issue in efficiently organizing and maintaining medical documentatio
My father suddenly had a severe stomach ache at 3 am and it was raining, locating nearby hospitals with proper emergency facility in unfamiliar cities was very difficult and time taking at that hour with his condition deteriorating.
Personal experiences of team members
FINDINGS
Doctors rely on verbal recall →
UNSAFE.
Families want to share “full story”but fail →
UNDER STRESS
Dr Shantanu chaudhary
Surgeon
Paras Hospital, Kanpur
MAJOR
CHALLENGES
3
Fragmented medical records.
No offline emergency data access
Mortality and morbidity rates are tied to time delay
2
“So we reframed the problem…”
“Emergency care in India fails not because of lack of doctors, but because patienthistory is inaccessible.”
“Families want a solution that is faster than papers ,easier than apps, and trusted by doctors.”
“HERE’S WHAT WE DESIGNED.”
Rapid Access to Critical Medical Information - A UX Case Study transforming emergency care through human-centered design
Project Timeline
No. of Weeks : 10
Rapid Access to Medical Records in Emergencies
MISSION
“To provide instant, secure access to critical medical information, saving lives in emergencies across India.”
“To create a connected, accessible, and reliable healthcare ecosystem where every individual’s medical data is safe,available, and actionable anytime, anywhere.”
VISION
PRIMARY GOAL
2
Digitization of medical documents that can be used while visiting a doctor and sharing with the family.
Retriving critical medical information online / offline in case of emergency
Let's build something remarkable
Connectvinaypradhan@gmail.com
+91-8658554107